Privacy Policy

Privacy Policy

At JP Recovery Services, Inc., maintaining the privacy and confidentiality of your personal information is very important.  This privacy policy (the “Privacy Policy”) is designed to provide you with details about the information we collect from you on our website and how we use that information.

Encryption Technology

Our website uses Secure Socket Layer (“SSL”) encryption technology to enhance the privacy of the information you provide and to help prevent the loss, misuse or alteration of the information provided by you through the use of our website.  However, no website is invulnerable and we encourage you to take sensible measures to ensure the security of your information.

Personally Identifiable Information

There are areas of our website that may collect personally identifiable information about you.  Your personally identifiable information is only collected if you provide it to us voluntarily.  We collect this type of information from you when you make a payment online using our website or when you contact us through the web portal. Examples of personally identifiable information include your name, address, and credit card information.

Please know that we will not sell, disclose or otherwise transfer your personally identifiable information unless we are required to do so by law.  Examples of instances in which we may be required to provide your personally identifiable information include court ordered subpoenas, search warrants, court orders or as required by exigent circumstances.

Once you have provided personally identifiable information through the use of our website, it is not possible for you to delete your information from our database.  Nor is it feasible to delete all traces of your activity in the system.  Should you decide to cancel a transaction before it is complete, simply navigate away from the payment page or exit our website.  However, once a transaction has been processed and is complete, you will be unable to access any information provided during the payment process.

We may also use your personally identifiable information to tailor your experience on our website.  Instances in which we may do so include compiling and displaying content and information we believe might interest you.

Profile Information on an Aggregate Basis

We may use profile information about our website users on an aggregate basis.  This profile information does not include your personally identifiable information. We may provide aggregate profile information about our website users to our editors as it is helpful in developing new website features and content.  We may also provide information about the users of our website and their usage patterns on our website to sponsors and others.  We also reserve the right to perform statistical analysis of the usage of our website and to provide sponsors and third parties with this information.  Again, the use of your profile information on an aggregate basis does not include the disclosure of any of your personally identifiable information.

Cookie Technology

Like most websites, our website collects non-personally identifiable information about you through the use of “cookie” technology and/or similar technologies, and/or third-party software.  Please be aware that browsers are usually set to accept cookies.  You can set your browser to refuse cookies, or to alert you when cookies are being sent.

The information collected through the use of cookies includes information such as the browser you are using, the type of computer you are using, that computer’s operating system, the Internet service provider you use and other similar information.  Our system also automatically gathers information about the areas of the website you visit and any links you may use to other sites.

We do not control the use of cookies by advertisers or third parties displaying information on our website or the sites you visit by using links from our website.

Third Party Portals

Our website may contain portals to the websites of third parties that offer services through our website.  Our website will inform you when you are leaving our website for a third party’s site.

Should you use a portal on our website to access a third parties’ website, please note that we are not responsible for any actions or policies of those third parties.  In addition, our privacy policy does not apply to any other websites, including those websites that can be reached via a link from our website.  Once on the third parties’ website, we recommend that you review the third parties’ privacy policies before providing any personally identifiable information.

Children’s Online Privacy

The law requires parental consent to collect or use information from a child under the age of 13.  Pursuant to the Children’s Online Privacy Protection Act, if you are a child under the age of 13, please show this privacy policy to your parents and do not use the online services provided on our website without verifiable consent from your parents.


Please note that this Privacy Policy will be updated as needed to comply with new laws, regulations, changes to the website, etc.  Please review this Privacy Policy on a regular basis as your use of our website indicates your agreement to be bound by the terms of this Privacy Policy.

Questions or Concerns

If you have any questions or concerns regarding this Privacy Policy, please contact us at 800-366-0109 or via email at You can also send any questions you have about this Privacy Policy via mail to:

JP Recovery Services, Inc.

20220 Center Ridge Rd, Suite 200

Rocky River, Ohio 44116


The effective date of this policy is 12-21-2016.